How Do I Download Lync For Mac

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Feb 05, 2020  Lync Server 2013 customers should consider upgrading their installation to Skype for Business Server 2015, or downloading the latest Lync Server 2013 Cumulative Update version 8308.974 or higher. Lync Server 2010 is not supported – instead we recommend customers continue to use the Lync for Mac 2011 client. Nov 16, 2016 This update for Microsoft Lync Server 2013 adds the following improvements: Support for a desktop application type that uses Unified Communications Web API (UCWA). This enables the new Microsoft Skype for Business for Mac client to communicate together with Lync 2013.

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Introduction

This article describes how to do a clean uninstallation of Microsoft Lync for Mac 2011.

Procedure

  1. Before starting your install. Check to see if Lync is already on your computer. If you're running Office 2013 on your PC or a newer version of Office for Mac 2011, there's a good chance it's installed.
  2. From the 'start' icon, click on 'computer,' then 'map network drive' at the top of the window. Select a drive letter and, in the 'folder' input box, type ' software.iastate.edu software Lync' and click 'finish' button. Click through these directories: 'Lync' 'Install' 'PC' 'Lync 2013 with SP1.' To install the software, click 'setup.'
  3. Sep 19, 2011  The Lync for Mac 2011 Deployment Guide is for system implementers, IT managers, system administrators, or other people who plan for, implement, and maintain Lync in their organizations. Lync is available as a standalone edition for volume licensing customers. Note: You can also view the Lync for Mac 2011 Deployment Guide online.
  4. Office for business. If your Office for business subscription plan includes the desktop version of the Office apps you won't see an option to install it unless someone in your organization assigned a license to you. Learn how to check this in What Office 365 business product or license do I have? Or if you're an Office 365 admin responsible for assigning licenses to people in your.

To cleanly uninstall Lync for Mac 2011, follow these steps:

Note

You may be able to avoid uninstalling Lync for Mac 2011 if you create a new profile on the Mac. If you contact Microsoft technical support, you may be asked to create the new profile as a troubleshooting step. If the issue is resolved by creating the new profile, it will be determined that the issue was caused by a corrupted profile.

  1. Log on to your computer by using administrative credentials.

  2. Exit Lync if it's running.

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  3. Drag the Lync application to the Trash.

  4. To remove your existing Lync preferences, delete the following files:

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    • Users/username/Library/Preferences/com.microsoft.Lync.plist

    • Users/username/Library/Preferences/ByHost/MicrosoftLyncRegistrationDB.xxxx.plist

    • Users/username/Library/Logs/Microsoft-Lync-x.log

      Note This file is present only if you turned on Lync Logging.

    • Users/username/Library/Logs/Microsoft-Lync.log

  5. To remove all Lync files from your computer, delete the following folders in the Users/username/Documents/Microsoft User Data folder:

    • Microsoft Lync Data
    • Microsoft Lync History

    Note

    If you delete the Microsoft Lync History folder, you delete all conversations that are saved in the Conversation History.

  6. In the Applications/Utilities folder, open Keychain Access.

    • Delete any keychains on the left that resemble OC__KeyContainer__.

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See the following table for more information about the path locations that are used in Lync for Mac 2011.

Folder pathDescription
Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync DataContains information about the users who have logged into Lync for Mac 2011 on this user account.
Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync HistoryContains conversation history for the user currently logged in.
Users/Home Folder/Library/Preferences/com.microsoft.Lync.plistContains application preferences for Lync.
Users/Home Folder/Library/Caches/com.microsoft.LyncContains server names and endpoints from previous connections to Lync servers.

More Information

To view the Lync for Mac 2011 deployment guide, go to the following Microsoft website: Lync for Mac 2011 Deployment Guide.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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